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Terms & Conditions



TOUR PRICES

Tour prices are quoted in US Dollars (USD), based on schedules and tariffs at time of printing. Should there be any cost increases as a result of currency fluctuation, service charges & taxes, etc., GO JORDAN TRAVEL & TOURSIM ("GO JORDAN") reserves the right to amend the cost of the tour and/or taxes accordingly.

Travel Insurance

We strongly recommend you take out travel insurance. It should include health coverage.

DEPOSIT

A deposit of 20% of the total price is required to confirm the booking. Upon receipt of the deposit by GO JORDAN it will be taken as an understanding that the client has checked their confirmed travel arrangements and has read and agreed to these Terms and Conditions. If no deposit has been received by GO JORDAN within 7 days of the initial booking request, we reserve the right to release the booking without notice.

PAYMENT OF BALANCE OWING

The balance owing (80%) must be paid at least 30 days prior to the commencement of your tour.

METHOD OF PAYMENT

Advance payment can be made by any of the following 3 methods:

  • 1. Western Union
  • 2. By Telegraphic Transfer to our bank in Jordan. Our details are:
    Name of Beneficiary: Go Jordan Travel & Tourism
    Bank: Housing Bank for Trade & Finance
    Bank Address: Main Street, Petra (Wadi Musa), Jordan
    Account Number: 000251670020-1001
    IBAN: JO86 - HBHO - 0860 - 0000 - 0251 - 6700 - 2010 - 01
    Currency of Account: US Dollars (USD)
  • 3. Either MasterCard or Visa via our secured link. The credit card holder will be required to provide a scanned photocopy of their passport
    identification page ion addition to a copy of the front and back sides of their credit card. The account will be charged in US dollars at the current exchange rate (approx. USD1.00 = JOD .700)

ITINERARY CHANGES

GO JORDAN reserves the right to amend the itinerary for reasons such as road and/or weather conditions or any unforeseen circumstances that may arise after the booking has been received. Where possible, clients will be advised in advance of any major changes however if last minute changes are required once the client is in Jordan, these will be discussed directly with the client. Whilst GO JORDAN provides recommended/preferred accommodation on its webpage, we reserve the right to substitute with alternative properties of a similar standard if necessary.

CANCELLATIONS

Cancellation fees will be levied relative to the number of days' notice given:
 Number of Days' Notice 45 - 31 30 - 15 14 - 1
 Percentage of Tour Cost 50% 75% 100%

The above are GO JORDAN's cancellation fees. Should the client want to transfer their confirmed booking to an alternative tour, it will be deemed that the original booking has been cancelled. No refunds will be made for any unused services on or after the commencement date of the tour.

AMENDMENT FEES

Should the client want to make alterations to the original tour reservation there will be an automatic US$25.00 fee charged for each amendment or transaction undertaken in addition to expenses incurred due to the changes.

SPECIAL CONDITIONS FOR DAY TOURS OR SHIP'S SHORE EXCURSIONS

Any tour which does not include accommodation of any type can be cancelled 14 days prior to the commencement of the tour free of charge. After that date the cancellation fee will be 100%. No refunds will be made for any unused services on or after the commencement date of the tour. Should weather conditions or other unforeseen circumstances prevent a ship docking in Aqaba, GO JORDAN will provide a full refund.

TRAVEL INSURANCE

GO JORDAN strongly recommends clients take out travel insurance for their entire trip. A Comprehensive Travel Policy covering cancellation of tour, health issues, luggage and expenses incurred as a result of unforeseen circumstances will ensure a worry-free holiday. If you are interested in undertaking "dangerous sports" eg. diving, car racing, rock climbing, etc please ensure you travel insurance covers these specifically.

ACCOMMODATION

Late check-out/early check-in may be requested however the final decision will be made by Hotel Management based on room availability at the time. Rooms in hotels, etc may not all be of the same size or configuration, depending upon location. GO JORDAN is not responsible for the allocation of rooms and clients should deal direct with Hotel Management if they have any concerns.

PASSPORT, VISA & VACCINATIONS

The majority of nationalities are able to purchase their Entry Visa upon arrival to Jordan, however it is your responsibility to check that there are no rules/restrictions relating to your nationality. We recommend that you be in possession of a passport valid for at least 6 months beyond your intended stay overseas. You must familiarize yourself with any visa and health requirements that may be applicable. You are responsible for all entry/exit health and any other documents required by laws, regulations, orders, demands or requirements of countries visited or transited. Please note that passport, visa and health requirements are not the responsibility of GO JORDAN. We will not be held liable for any loss or expenses incurred due to the failure to comply with any of the above.

LIABILITIES

Tour Costs: our tour costs have been based on current prices quoted by hotels and transportation companies, etc. Both of these service providers, however, retain the right to modify their rates without notice. In case of such changes all new rates quoted may be charged by GO JORDAN to the client.

Loss, Injury or Damage: GO JORDAN shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting - directly or indirectly - from any act of God, fire, accident, war, civil disturbance, strike, riot or other dangerous situations, a breakdown of machinery or equipment, breakdown of transport, theft and pilferages, epidemics or other medical occurrences, or Customs Department regulations, defaults, or any other causes beyond GO JORDAN's control.

Delays & Alterations to Itinerary: GO JORDAN shall not be responsible for any delays and alterations in the program or expenses incurred - directly or indirectly - due to natural hazards, weather, landslides, flight cancellations or delays, immigration procedures, accidents or sickness, breakdown of machinery or equipment, breakdown of transport, political unrest or closure, or any untoward incidents.

Insurance: GO JORDAN does not have any insurance policy covering expenses for accidents, sickness, losses as a result of theft, or any other reasons. All baggage and personal property are, at all times, at the client's risk.

Cancellation of Agreement: GO JORDAN reserves the right to cancel this agreement at any time, by giving notice in writing, should the client fail to fulfill the Terms and Conditions.

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